Knowledge base software with an AI agent included
Selvo's help center ships on your custom domain with a block-based editor and an AI agent grounded in your articles—bundled in the same $29 box as the chat widget and shared inbox.
14-day free trial. No credit card.
Capabilities
A help center that earns its keep
Your domain, your brand, your editor
Point help.yourcompany.com at Selvo on Pro, drop in your colors and CSS, and write with a block-based editor that supports screenshots, callouts, and code. Versioned, multi-author, no surprises in the rendered output.
The AI agent grounds on it
Every AI reply pulls from your help center articles first and your past inbox conversations second. Each answer carries a citation footer linking back to the source, so customers can verify what the agent told them.
Bundled in the same $29 box
AI usage is $0.10 per conversation, included in the same plan as the help center, chat widget, and shared inbox. Starter ships with one help center; Pro ships with five for teams running multiple brands or product lines.
Help Center
A help center customers can read
Block-based writing with screenshots, callouts, and code, versioned and multi-author, on your custom domain on Pro—with a search that finds the right article first.
AI Agent
AI replies grounded in your help center
Every reply pulls from your help center articles first and your past inbox conversations second, with citations footer-rendered to the customer on every answer.
Additional features
Plus everything else, on every plan
Three more capabilities included on Starter and Pro, with deeper analytics and custom CSS unlocking on Pro for teams that need them.
Import via API or CSV
Pull your existing articles in via the public API or a CSV upload. Most teams migrate from Help Scout, Intercom Articles, or Notion in an afternoon.
SEO settings per article
Title tags, meta descriptions, slugs, and canonical URLs on every article. Help articles are organic-traffic gold — Selvo treats them that way.
Collections, categories, and search analytics
Real navigation for customers via collections and subcollections, with full analytics on Pro that show which articles work and which need a rewrite.
Questions about the help center
Is Selvo's help center for internal team docs or customer-facing?
Customer-facing only. Your help.yourcompany.com, your articles for customers, your AI agent grounded on them. If you need an internal team wiki, that's a different category — Notion, Confluence, or Slite. Selvo's help center is built for the customer who lands on a support article at 2am.
How is this different from using Notion as a help center?
Notion is a workspace for your team. Selvo's help center is a customer-facing product surface — public on your domain, indexable by Google, searchable for the customer, with article feedback and SEO settings on every page. Notion has horror stories about lockouts and lost data; Selvo is a real product purpose-built for customer docs.
Is this a Document360 / Helpjuice / Help Scout Docs alternative?
For teams of 2–20 building customer-facing docs, yes. We don't try to be an enterprise documentation platform with 200 features you'll never use. Selvo ships the block-based editor, custom domain, AI grounding, and analytics — bundled with chat widget, shared inbox, and AI agent at $29/$74 flat. Three-letter-name competitors charge separately for AI on top of seat pricing.
Does the AI agent really cite articles?
Yes, every reply carries a citation footer linking to the source help-center article. The AI grounds in your help center first and your past inbox conversations second. When it doesn't have a source, it hands off to the shared inbox with a one-line summary — it doesn't invent answers.
Can I run this on my own domain?
Yes, on Pro ($74/month). Point help.yourcompany.com at Selvo, drop in your brand colors, and add custom CSS for the last 5% of visual polish. On Starter you ship on a Selvo subdomain with your branding intact.
Can I import from my current help center?
Yes — via API or CSV. Most teams move in an afternoon: import articles, point DNS at the new help center, drop the chat widget on your site. We've had teams migrate from Help Scout and Intercom Articles before standup.
What plan unlocks five help centers?
Pro ($74/month). Same plan as custom domain, custom CSS, and full analytics. Run a help center per product, per region, or per acquired brand — same flat price whether you operate one or five.
How much does Selvo cost?
Starter is $29/month for teams up to three, with one help center, the full shared inbox, the chat widget, and the AI agent. Pro is $74/month flat for teams up to ten, with five help centers, custom domain, custom CSS, and full analytics. AI usage is $0.10 per conversation, win or hand off, bundled into both plans. Fourteen-day free trial, no credit card required.
Something we didn't cover? Email a founder — answer in your inbox the same day.
