Customer support, calmer.
For small SaaS teams.
Help center, chat widget, shared inbox, and an AI agent (shipping soon). $29 Starter or $74 Pro — flat, no matter how many teammates. Everything Intercom does, none of the Intercom bill.
Every feature. No credit card. No sales call.
No demo · No sales call · No 'contact us' wall
You've tried things. Maybe Intercom, until the bill hit four figures the month traffic spiked. Maybe Crisp, until the AI felt more like an assistant than an agent. Maybe a Gmail label called "support" and a Slack channel where everyone assumes someone else is replying.
Then you spreadsheeted alternatives, read twenty Reddit threads, and found a list of fourteen "Intercom alternatives" that all looked the same. You ended up back where you started.
We've been there. So we built Selvo.
The tour
Selvo is four tools in one product.
Help center, chat widget, AI agent, and shared inbox. One bill, one login, one place your customers find you. Pick a tab.
Plus everything else support teams quietly love.
Snooze that wakes itself.
Defer a conversation to tomorrow morning. If the customer replies first, it's back at the top automatically.
See who's already replying.
Collision indicator, typing dots, presence. Two replies never go out for the same ticket.
A queue for every team.
Billing has its own queue. Engineering has its own. You only see what's yours.
Saved views, built your way.
Multi-condition AND/OR filters saved to your sidebar. Build it once, never refilter.
Customer context, beside every reply.
Eleven data types. On contacts, conversations, and companies. Free on every plan.
Slash a shortcut. Reply lands written.
Workspace and personal macros, both keyboard-bound. Variables filled in for you.
Tag with a keystroke. Filter by it.
Workspace-scoped, color-coded, applied without leaving the keyboard.
Cmd+K opens everything.
Find a conversation, switch a view, run a macro. Fingers stay home.
Away mode that knows you went to lunch.
Set the idle threshold and your own reasons. No manual toggle on your way out.
Tab closes. Thread continues by email.
Mid-reply the customer disappears, the message lands in their inbox. They reply by email, it lands back in the same thread.
The answer is yes.
Fifteen questions support founders ask before switching. The answer to every one is below — and if it's no, we'll tell you straight.
- Put my help center on my own domain?
- Keep one flat bill no matter how many people I hire?
- Try Selvo without a credit card or a sales call?
- Migrate from Intercom in an afternoon?
- Match the help center to my product, exactly?
- Set it up by myself, on a Tuesday morning?
- Snooze a conversation until tomorrow?
- See when a teammate is already typing a reply?
- Give billing and engineering their own queues?
- Save a multi-condition view to my sidebar?
- Have macros that fill in customer variables?
- Email a founder when something breaks?
- Keep the email thread after the customer closes the tab?
- Let an AI agent answer the boring tickets?
- Export everything if Selvo doesn't work out?
Something we missed? Ask us. If the answer's no, we'll tell you straight.
You wouldn't be here if the way you've been running support was working. It's time for Selvo.
Last Intercom bill bigger than last month's AWS bill? It's time for Selvo. Your help center looking like every other Zendesk page? It's time for Selvo. Replying to tickets from a Slack channel and a Gmail label? It's time for Selvo. Your support team finally hiring a fourth person, and the seat math gets ugly? It's time for Selvo. Trying to set up SSO and finding it's enterprise-only? It's time for Selvo. Tired of demos before you can see the dashboard? It's time for Selvo. Tickets quietly piling up while everyone assumes someone else has it? It's time for Selvo.
A ten-person support team is $74/mo on Selvo. The same team is $850/mo on Intercom. Same job, eleven times the bill. See the full math →
Questions about Selvo
I have questions about Selvo…
How long have you been around? Can we trust you?
Selvo is built by a small team that's been shipping software for years. We're self-funded, no investors, no board — which means we answer to our customers, not a quarterly growth deck. We launched Selvo to fix a problem we kept running into ourselves: support tools that charged like enterprise software when we needed something that worked on a bootstrapper budget.
Who is Selvo built for?
Small SaaS teams. Usually two to twenty people. Often one or two teammates handling support alongside other work. Sometimes the founder is still answering tickets. If that sounds like you, Selvo is for you.
What's your customer support like?
You can email us directly at hello@selvo.co. A founder will read it and reply. No tier-one queue, no ticket deflection, no chatbot trying to talk you out of opening a conversation.
Will Selvo replace Intercom for us?
For most small SaaS teams, yes. Selvo covers help center, chat widget, shared inbox, and (soon) an AI agent — the same surface most teams actually use on Intercom. If you depend on Series, Tours, Surveys, phone support, or other Intercom add-ons, Selvo isn't a fit yet.
Can I export my data if I ever leave?
Yes, anytime, self-service. We don't want anyone trapped here. If Selvo stops working for you, you take your conversations, articles, and contacts with you.
I have questions about pricing…
How is Selvo $74 when Intercom is $850?
Selvo charges the company, not the seat. One flat bill no matter how many teammates you add. Intercom charges per seat plus per AI resolution plus a stack of add-ons. The difference isn't a discount — it's a different business model. We don't have a board asking us to triple revenue, so we don't have to triple the price.
Is there a free plan?
No free plan. We offer a 14-day free trial on every paid plan, no credit card required. We'd rather charge a fair price than build a free tier we can't afford to support properly.
What's the AI pricing?
$0.10 per conversation, metered. The AI agent ships soon. Intercom's Fin AI charges $0.99 per resolution — about 10× the cost. We meter the AI directly against our actual model spend so we can price honestly.
Do you have annual pricing?
Yes — billed annually you save about two months versus monthly. Same flat rate, same unlimited teammates, no surprise add-ons at renewal.
What if my team grows past twenty people?
Same flat rate. We don't have hidden seat caps. We do reserve the right to talk to you if you're a 200-person enterprise — at that scale, Selvo probably isn't your best tool anyway.
I have questions about switching from Intercom…
How hard is it to migrate from Intercom?
Most teams move in an afternoon. We import help center articles directly. Conversations get archived in Intercom — we recommend keeping Intercom paid for a week while you redirect traffic, then cancelling. The chat widget swap is a one-line script change.
Can I keep both running while I switch?
Yes. Run Selvo's widget on a single page first, send traffic to it, watch it work. When you're confident, swap site-wide. Nothing breaks in Intercom while you do.
What about Crisp, Help Scout, or Zendesk?
Same migration shape. Help center articles import via our API or by CSV. Conversation history isn't worth migrating in our experience — keep it read-only in the old tool, start fresh in Selvo. If you need help, email us and we'll walk you through it.
Will my customers notice the switch?
Only if you let them — the chat widget can match your brand exactly. The help center moves to your subdomain. Email replies keep working the same way. Most teams switch quietly and nobody emails to ask what happened.
Something we didn't cover? Email a founder — answer in your inbox the same day.
“Finally, support that's calm”“Truly affordable”“A godsend for our small team”“Simple, quick, calm”“So glad I found Selvo”“The Intercom we wanted”“Refreshingly straightforward”“Outstanding”“Best for small SaaS teams”“Gets better every release”“Beautiful and fast”“Gold standard for indie SaaS”“Brilliant solution”“Clean and easy to use”“Worth every penny”“Felt like home from day one”“Finally, support that's calm”“Truly affordable”“A godsend for our small team”“Simple, quick, calm”“So glad I found Selvo”“The Intercom we wanted”“Refreshingly straightforward”“Outstanding”“Best for small SaaS teams”“Gets better every release”“Beautiful and fast”“Gold standard for indie SaaS”“Brilliant solution”“Clean and easy to use”“Worth every penny”“Felt like home from day one”
