Happy customers are usually glad to leave a review; they need a nudge and a direct link. This template thanks them first, then makes the ask as easy as one click.
Would you mind sharing your experience with [product]?
Hi [first name], It's been great having you as a customer, and I'm glad [product] has been working well for you. If you have a minute, would you consider leaving a short review? It helps other people figure out whether [product] is right for them, and it means a lot to our small team. Here's a direct link, and it should only take a minute: [review link]. No pressure at all, and either way, thank you for being with us. Warmly, [Your name] [Company]
After a customer has shared positive feedback
Once they've hit a clear win with your product
When you want more reviews on Google, G2, or the app store
Thank them before you ask
Link directly to the review page, not a homepage
Say roughly how long it takes
Make it clear there's zero pressure
Publish the answer once in your Selvo help center and customers solve it without emailing you. Fewer of these tickets reach your inbox, and your AI agent can cite the article when one does.
See how Selvo Help Center worksThe best feedback requests ask for one thing and make it almost effortless to answer. Send this after a purchase or a support interaction, while the experience is still fresh.
A good check-in isn't a sales pitch in disguise; it's a real pulse check. This template asks how things are going against the customer's goal and offers a hand before anything goes sideways.
A real thank-you doesn't ask for anything. The ones that land are specific about why you're grateful and leave the upsell out entirely.
A good out-of-office reply does three jobs. It tells people when you're back, gives them a way to get help now, and names who to reach for anything urgent. This one does all three in a few lines.
Help center, chat widget, AI agent, and shared inbox. The whole support stack on one bill. Free for fourteen days, no credit card.
