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AI email response generator

Paste the email you need to answer, set the goal, tone, length, and context, and generate a complete reply in seconds. Plus a library of ready-to-send email templates. Free, no signup required.

Goal
Context
Tone
Length
Your prompt
Write a reply to the email below for me.

You're emailing a customer. Be helpful and accountable, don't over-promise, and leave the door open for them to come back.
Tone: polished, clear, and businesslike.
Aim for 80–130 words — enough to answer fully without becoming a wall of text.
Format it as a complete email with a greeting and a sign-off, match the sender's level of formality, and reply in the same language the email was written in. Respond to the actual points they raised, not a generic version of them. Don't use corporate jargon or filler, and don't invent details — leave [brackets] where you need something I haven't given you.

The email I'm replying to (paste the whole thread if there is one):
[paste the email you're replying to here]
Generate in
ChatGPTClaudePerplexityGoogle AI

Opens in your AI of choice, free and unlimited, no signup. Always read the draft before sending, since AI can sound confident and still get the details wrong.

Email templates

12 ready-to-send email response templates

For the business emails that make you stall before hitting send. Copy one, fill in the [brackets], and send, or open it in ChatGPT to rewrite in your voice.

Answer a product question

Customer emails

Hi [name], Good question. [Short, direct answer to what they asked.] Here's the guide that covers it in full: [link]. If your setup is a bit different from the usual, tell me a little more and I'll point you to the exact steps. If you hit a snag, just reply here and I'll take a look. Thanks, [your name]

Respond to a complaint

Customer emails

Hi [name], Thank you for flagging this, and I'm sorry — [name what went wrong] shouldn't have happened, and I get why it's frustrating. Here's what I'm doing about it: [the concrete fix, with a time]. I'll follow up myself by [day/time] so you're not left chasing it. If I've missed anything, just reply here and it comes straight to me. Best, [your name]

Reply to a pricing inquiry

Customer emails

Hi [name], Thanks for your interest in [product]. For [their use case / team size], the plan that fits best is [plan] at [price]. That covers [the two or three things they'll care about]. I can walk you through it on a quick call, or if you'd rather just try it, here's where to start: [link]. What works for you? [your name]

Reply to an inbound lead

Sales & leads

Hi [name], Thanks for getting in touch, and glad [company] is on your radar. One question so I point you to the right thing: what's the main problem you're hoping to solve right now? In the meantime, [one relevant resource or proof point]. If it's easier to talk it through, grab a time here: [link]. Talk soon, [your name]

Re-engage a quiet lead

Sales & leads

Hi [name], Bringing this back up in case it got buried. Last we spoke, you were looking at [their goal]. Is that still on the table for this quarter? No pressure either way. If the timing's off, just say and I'll check back later. If it's still live, I'd love to pick it back up. Cheers, [your name]

Propose a meeting time

Scheduling

Hi [name], Good idea, let's get time in. I'm free [option 1] or [option 2], whichever suits you better. Both work over [Zoom / Meet / phone]. If neither lands, my calendar's here to grab a slot directly: [link]. I'll send an invite once you confirm. Best, [your name]

Reschedule a meeting

Scheduling

Hi [name], Apologies for the shuffle. Something's come up and I can't make [original time] after all. Could we move it to [new option 1] or [new option 2]? Sorry for the inconvenience. Let me know what works and I'll update the invite. Thanks, [your name]

Confirm and prep for a meeting

Scheduling

Hi [name], Confirmed for [day/time], and I've sent an invite with the [Zoom / Meet] link. So we make the most of it, here's what I'd suggest we cover: [agenda point 1] and [agenda point 2]. If there's anything you'd like to add, send it over and I'll work it in. Looking forward to it, [your name]

Decline a meeting request

Saying no

Hi [name], Thanks for the invite. I don't think I'm the right person for this one, since [brief honest reason, e.g. it sits outside what I own]. [If relevant: the better person is [name], cc'd here.] Loop me in on the outcome if that's useful. Thanks, [your name]

Turn down a vendor pitch

Saying no

Hi [name], Thanks for reaching out and for the detail. This isn't something we're looking at right now, so I'll pass for the moment. If that changes I'll know where to find you. Appreciate you thinking of us. Best, [your name]

Follow up after no reply

Follow-ups

Hi [name], Floating this back to the top of your inbox in case it slipped by. No rush, I know things get busy. Whenever you get a moment: [the one thing you need from them]. And if now isn't the time, just tell me when to check back. Cheers, [your name]

Recap and next steps after a call

Follow-ups

Hi [name], Great speaking earlier. Quick recap so nothing gets lost: • [decision or point 1] • [decision or point 2] Next on me: [your action] by [date]. Next on you: [their action], whenever it suits. Shout if I've got any of that wrong. Otherwise, talk soon. [your name]

Guide

Writing an email reply worth sending

A generated draft gets you most of the way. The rest is knowing what a reply that lands looks like, the habits that close the gap, and where a general-purpose generator stops and a real AI agent takes over.

What a good email reply looks like

Same frustrated email, two very different replies. The first is fast and forgettable. The second acknowledges the frustration, owns the problem, and gives one clear next step.

The email

“This is the second time I've asked and still nothing. I need an answer today or I'm escalating this.”

A rushed reply

“Sorry for the inconvenience. We're looking into it and will get back to you soon.”

A reply worth sending

Hi [name], you're right to be annoyed — asking twice and hearing nothing back is on us, not you. Here's where it actually stands: [the real status]. I'll have a firm answer to you by [specific time today], and I'll come to you rather than the other way around. Sorry it took a second email to get here. [your name]

Six habits that make an email reply land

A generated draft gets you about 80% of the way. These are the habits that close the gap, whoever you're writing to.

Lead with the person, not the logistics

Acknowledge what they asked or how they feel in the first line before you explain anything. Someone who feels heard reads the rest differently.

Say the actual thing

If the answer is no, or not yet, say so plainly and early. A clear no beats a warm maybe that wastes everyone's week.

Never over-promise

Be honest about what you can and can't do. Over-promising means under-delivering later, and that's what erodes trust.

Give one clear next step

End every email knowing exactly what happens next and who does it. Vague replies generate more replies.

Match the context

An email to a client reads nothing like a note to a coworker. Set the right register and the draft earns its formality instead of faking it.

Read it once before you send

AI sounds confident even when it's wrong about your details. You're the editor on every reply, not the rubber stamp.

If most of your emails go to customers, the best replies are worth reusing. Turn them into help center articles customers can find on their own, or let an AI agent answer the repeat questions for you.

A generator vs a real AI agent

A general-purpose generator drafts an email fast, but it can't see your product, answer on its own, or get the reply into your inbox without you pasting it across. For customer email specifically, here's where the two diverge.

CapabilityGeneratorSelvo agent
Drafting a reply
Drafts a complete email reply
Knows your product and policies
Only what you paste in
Trained on your help center
Applies your voice
Re-describe it every time
Set once
Cites a source the customer can verify
Getting it to the customer
Copy-paste each reply into your inbox
Every single one
Never
Answers customer email 24/7 on its own
Lives inside your support inbox
Hands off to a human when unsure
Trust & cost
Guardrails against made-up answers
Audit log of every reply
Price
Free / $20-mo per person
$0.10 per resolved chat
Selvo AI Agent

Stop drafting customer replies one at a time

A generator drafts a single email, and you still paste it in. Selvo's AI agent answers customer email on its own — trained on your help center, citing its sources, and handing off to a human when it's unsure. It bills at $0.10 per resolved conversation instead of per seat.

See how the AI Agent works

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Questions about the AI email response generator

What is an AI email response generator?
An AI email response generator turns an email you've received into a written reply for you. You paste the email, optionally note what you want to get across, pick the tone, length, and context, and the AI drafts a complete response — greeting, body, and sign-off — that you can review, tweak, and send. It's a writing assistant for the replies you'd otherwise stare at.
Is this AI email response generator free?
Yes — completely free, no signup, no email, no paywall. Build a reply prompt and open it pre-filled in ChatGPT, Claude, Perplexity, or Google AI, copy it into any tool, or grab one of the ready-made email templates. Usage is unlimited.
How do I generate an AI response to an email?
Paste the email you're replying to — or the whole thread, which gives the AI more to work with. Pick the goal (just reply, answer a question, follow up, politely decline, apologize, or confirm a time), then set the tone, length, and context — who you're emailing. Add a one-line note of what you want to say back if you have one, then hit Generate to open an optimized prompt pre-filled in your AI of choice. Read and edit the draft before you send it.
Does it work with Gmail and Outlook?
Yes. The tool isn't tied to any inbox — it works with email from anywhere. Copy the email you received out of Gmail, Outlook, Apple Mail, or any client, paste it in, generate the reply, then paste the draft back into your inbox to send. Nothing to install.
Will the AI know my context?
Only what you give it. ChatGPT and other general AI tools know what you paste in and nothing else, so they can invent confident, wrong details, and you re-explain your situation every time. For replies that need specifics, leave the [brackets] in the draft and fill them in yourself. If you're answering customer emails all day, an AI agent trained on your help center already knows your product and answers without the re-paste.
Are the email templates good to send as-is?
They're a strong starting point, not a final answer. Each template fills a proven structure for a business email people stall on — answering a pricing question, declining a meeting, chasing a non-reply — with [brackets] where your specifics go. Swap in the real details, adjust the voice to match yours, and read it once before you hit send.
How is this different from the AI Reply Generator?
This tool is email-only: the output is always a complete email with a greeting and a sign-off, and the context toggle is built around who you email (customers, clients, colleagues, managers, leads). The AI Reply Generator is channel-agnostic — it also handles texts, chat DMs, and public comments. If you're answering email specifically, start here; for a mix of everything, use the reply generator.
When should I use a real AI agent instead?
When copy-pasting stops scaling. A response generator is perfect for drafting a handful of email replies a day. Once you're answering the same customer emails over and over, or want coverage at 2am, an AI agent trained on your help center answers customers automatically, cites its sources, and only escalates what it can't handle — so you're not pasting every reply. Selvo's AI agent does that inside the inbox and widget your team already uses, billed at $0.10 per resolved conversation instead of per seat.

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