An invoice email should make paying you effortless: what it covers, how much, by when, and the link to do it.
Invoice [invoice number] from [Company]
Hi [first name], Here's your invoice for [what it covers]: invoice [invoice number] for [amount]. It's due by [due date]. You can view and pay it here: [invoice link]. We accept [payment methods]. If you'd prefer a different option or need this billed to someone else, let me know. Thanks for working with us. Reply anytime if anything looks off. Best, [Your name] [Company]
You're sending a new invoice
A customer asked for their bill
You're billing for a completed project or period
Lead with the amount and due date
Always include a direct pay link
List accepted payment methods
Offer to re-bill or split if needed
Save this as a saved reply in Selvo's shared inbox, and your whole team sends it in two keystrokes, with assignments, internal notes, and no two agents answering the same email twice.
See how Selvo Shared Inbox worksA failed-payment email should feel like a helpful heads-up, not a warning. Most declines are an expired card, not a problem.
A price increase email earns trust by being direct: the new number, the date it applies, and an honest reason.
An auto-renewal notice should hold no surprises: the date, the amount, the plan, and an easy way to change course.
A renewal reminder is a chance to remind someone why they signed on, then make continuing the easy choice.
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